Privacy Policy

Due to the entry into force of the new General Regulation of Data Protection (RGPD) on May 25th, we inform you that we have updated our privacy policy.

If you want us to continue sending you our news of services and promotions, we need you to authorize us to continue communicating with you.

We have introduced these changes to make it easier to understand what kind of information we collect and why we do it. We invite you to review the improvements made.

This is the basic information updated in relation to the treatment of your personal data that we do from MACO HENARES S.L

Responsible Identity: MACO HENARES S.L. - NIF: B84867456

Mailing address: Calle Marquesas, 15 - 28850 Torrejón de Ardoz (Madrid)

Phone: 916758376


For your complete reassurance , if at any time you want to unsubscribe, you just have to click on the link provided in each email.

  • Purpose: To attend to your requests for information, to provide you with a requested service and to keep you informed about all the services of your interest.
  • Legitimation: Your consent as interested party.
  • Recipients: The data will not be communicated to third parties outside the company, except to trusted service providers that act as subcontractors; that is, treatment managers; They will carry out certain services on our behalf: commercial services, hosting services, database maintenance, etc. International data transfers are not planned.
  • Rights: You have the right to access, rectify and delete any personal information that concerns you, to limit the processing and to oppose the processing and portability of your personal data. You also have  the right to establish general and specific guidelines that define how you  intend to exercise these rights after your death.
  • Additional information: You can read our updated privacy policy on our website.

Yours truly,

The group of MACO HENARES S.L.



MACO HENARES S.L. recognizes the importance of effective and meaningful Personal Data protection when collecting and using the personal data of its users (as defined below).

We place great value on integrity and are committed to create  strong and lasting relationship with you based on trust and mutual benefit. The protection of privacy is essential for us. This Personal Data Protection Policy expresses the firm commitment of Grupo MACO HENARES S.L. to respect and protect the Personal Data of each person and to guarantee international compliance with the Data Protection Laws.

This Personal Data Protection Policy is intended to inform you about what types of Personal Data we may collect or maintain about you, , how we use them, with whom we share them, how we protect them and protect you, and your rights to your Personal Data.

Please note that we can update this Personal Data Protection Policy at any time to adapt it to possible new practices and service offers. In this case, we will change the date of the "last update" and indicate the date on which the changes were made. This Personal Data Protection Policy is attached to the agreements we have concluded with our customers, service providers or partners.

"Personal data" means any information or parts of information that can identify you directly or indirectly. This means that personal data includes things like personal email /addresses, user names, user generated content, financial information, IP address, etc.

"User (s)" means any potential customer, customer, service provider, partner, subcontractor and, in general, any person who is in contact with us (hereinafter, "you" or "your").

"Processing" means any operation or set of operations that is carried out with Personal Data or with sets of Personal Data, either by automatic means or not, such as collection, registration, organization, structuring, storage, adaptation or alteration, recuperation, consultation , use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, deletion or destruction.

  1. What are the principles for processing personal data?

Each legal entity of MACO HENARES S.L. who collects or uses your Personal Data for  business needs acts as the "responsible for treatment". In accordance with data protection laws, it must determine the purposes and means of processing your Personal Data. This means that we are responsible for the personal data that you share with us.

We treat your Personal Data in accordance with the applicable legal requirements and, in particular, the European General Data Protection Regulation 2016/679 ("GDPR") dated April 27th  2016 applicable as of May 25th  2018 in the European Community.

In particular, we commit ourselves to:

  • Obtain and process your Personal Data in a fair and legal way.
  • Obtain your personal data for specific, explicit and legitimate purposes, and not treat them or process them later in a way that is incompatible with those purposes;
  • Process only the personal data that are adequate, relevant and not excessive in relation to the purposes for which it is obtained and its subsequent processing;
  • Make sure that your personal data are accurate, complete and, if necessary, updated;
  • Maintain your Personal Data for a period no longer than necessary for the purposes for which it was obtained and processed and in accordance with applicable legislation and specific provisions for the rendering of services
  1. What personal information do we collect, why and how do we use it?

So that you have a clear idea of ​​how we use your Personal Information:

When we collect data through forms that include electronic forms, we will indicate the mandatory fields by asterisks. If you do not provide the data marked with an asterisk, this could prevent you from obtaining a service.

As a user of our services and our websites, there are many ways that you can share your personal information with us and that we can collect them.

We may collect or receive your Personal Data through our websites, forms, services or others. Sometimes we will provide your personal information directly (for example, when you contact us through our websites, when you request a budget, sometimes we collect it indirectly (for example, using cookies to understand how you use our websites).

  • In which context your Personal Data are collected:
    • Request for service, Information collected during the request of one of our services,
    • During the provision of the services requested,
    • Conclusion of a specific agreement,
    • Website, commercial communications,
    • Queries, Information collected when you ask questions related to our services.
  •  What types of personal information we may have about you :
    • Name and surname
    • Email address
    • Postal address (billing)
    • Phone number
    • Transaction information (details about the requested service, transaction number, service history, etc.)
    • Payment information
    • Data related to the commercial link: details about the service requested, duration, correspondence with the client, etc.)
  • How and for what we can use them:
    • Send you an estimated budget
    • Process and follow your requestn
    • Manage the payment of your request
    • Manage any contact you have with us regarding your request
    • Make statistics
    • Provide the requested service
    • Manage any contact you have with us during the provision of the service
    • Manage the business relationship with you
    • Manage any request or dispute related to the service
    • Create and manage vendor / seller files
    • Manage contracts, orders, deliveries, invoices and accounts
    • Send you commercial communications (when you  requested it)
    • Maintain an updated suppression list if you have requested not to be contacted
    • Do analysis or compile statistics
    • To answer your questions
    • Where necessary to put you in touch with our relevant services in relation to your inquiries
  • What is our legal basis for handling your personal data:  
    • Execution of a contract: To provide the service you requested (request)
    • Execution of a contract: To manage the contractual relationship with you.
    • Consent:  No direct business communication is sent to you if you have not consented to receive it
    • To adapt our commercial communications and understand their effectiveness, to help us  understand  better your   needs and improve our services, to develop our businessio
    • Execution of a contract: To provide you with the information requested in the context of the contract between you and MACO HENARES, S.L.


  1. When do we disclose your personal  data?

Some of your personal  data  may be accessible:

  • Within MACO HENARESS.L., And by any other member of lMACO HENARES, S.L.
  • This  will only be done on the basis of the need to know and when necessary to provide the services that you have requested or in the context of a contract between you and MACO HENARES SL, or with your consent (in particular, for comercial purposes ).
  • By trusted service providers who act as subcontractors (ie, treatment managers), who will carry out certain services on our behalf necessary for the purposes indicated above (commercial services, hosting services, database maintenance, etc.).
  • We only provide them with the information they need to carry out such services, and we demand that they  do not use your Personal Data for any other purpose. These service providers will only act according to the instructions of MACO HENARES S.L. and will be contractually bound to guarantee a level of security and confidentiality for your personal data equal to the level that MACO HENARES S.L. is bound to guarantee and comply with applicable personal data protection laws and regulations.

In addition, MACO HENARES, S.L. can share your Personal Information with third parties:

  • To comply with a legal obligation or to respond to legal proceedings of any nature, court orders, any legal action or the implementation of enforcement measures that are required by the competent authorities; or
  • For other purposes required by the applicable legislation or with your prior consent.
  1. Where do we store your personal data?

The data stored by MACO HENARES S.L. are within  Spanish territory, in a  safe and legal way.

  1. How long are your Personal Data kept?

We will keep your Personal Data only for the time necessary for the purposes of the treatment for which it was collected (generally, the duration of the contract). However, we may retain your data for a longer period of time in application of specific statutory or regulatory provisions and / or to comply with the applicable statute of limitations. In the case of a longer retention of data for other reasons, we will inform you of such reasons and the applicable retention period when collecting your Personal Data.

To determine the retention period of your personal data, we use in particular the following criteria:

  • When requesting a service, we keep your Personal Data for the duration of our contractual relationship and in accordance with the specific rules applicable to the service provided;
  • When you contact us for a consultation, we will keep your personal data for the time necessary for the treatment and processing of your inquiry;
  • In cases where you have given your consent for direct marketing actions, we will keep your Personal Data until the subscription is canceled or you request that we delete them or after a period of inactivity (without interaction with us) defined in accordance with the regulations and local guidelines;
  • When cookies are placed on your computer, we keep them for as long as necessary to achieve their purposes) and for a period defined in accordance with local regulations and guidelines.
  1. How are your Personal Data protected?

We are committed to keepi your Personal Data safe, and take  all reasonable precautions to do so. We implement all the necessary organizational and technical measures in accordance with this Personal Data Protection Policy and the applicable laws and regulations to protect your Personal Data against any unauthorized access and modification, disclosure, loss or destruction. We demand and contractually impose the service providers that handle your Personal Data to do the same.

  1. Your rights

In accordance with the laws and regulations of protection of Personal Data applicable, you have a series of rights with respect to your Personal Data, namely:

  • Right of access and information: you have the right to be informed in a concise, transparent, intelligible and easily accessible manner on how your personal data are processed. You also have the right to obtain (a) confirmation of whether the Personal Data that concerns you are  being processed or not, and, if applicable (b) To  access to  the  said Personal Data and obtain a copy of them.
  • Right to rectification: you have the right to obtain the correction of incorrect personal data. You also have the right to complete any incomplete personal data,  if necessary  by providing a supplemental statement.
  • Right to delete ('right to be forgotten'): in some cases, you have the right to obtain the deletion of your personal data. However, this is not an absolute right and MACO HENARES S.L. may have legal or legitimate reasons to keep such Personal Data.
  • Right to the restriction of treatment: in some cases, you have the right to obtain restrictions on the processing of your personal data.
  • Right to data portability: you have the right to receive your personal data that you have provided to MACO HENARESS.L., In a structured format, commonly used and readable by computer, and you have the right to transmit those data to another controller without impediments on the part of MACO HENARES S.L. This right only applies when the processing of your Personal Data in MACO HENARES S.L. with your consent or in a contract and such treatment is carried out by automatic means.
  • Right to oppose the treatment: you have the right to object at any time to the processing of your personal data. When you exercise your right to object, for reasons related to your particular situation, to a treatment of MACO HENARES S.L. in the legitimate interest of MACO HENARES S.L., you can nevertheless invoke convincing legitimate reasons to continue the treatment.
  • Right to revoke your consent, at any time, to the treatment that MACO HENARES makes in your consent: you can revoke your consent to the processing of your Personal Data when said treatment is based on your consent. The revocation of consent does not affect the legality of the treatment carried out on the basis of such consent before the revocation of consent.
  • Right to file a complaint with the supervisory authority: you have the right to contact your data protection authority to complain about the privacy practices of MACO HENARES S.L.
  • Right to give instructions on the use of your data after your death: you have the right to give instructions to MACO HENARES S.L. about the use of your Personal Data after your death.

To exercise rights you can send email to the email address: , clearly expressing your request and providing a copy of the NIF for proper identification.

Hola, soy Cristina ¿en qué puedo ayudarte?